EP:9 The Importance of Open Architecture in Software Platforms Within the Packaging Industry
Chris Harris, CEO of WPR Services, discusses the importance of data gathering and analytics in manufacturing. He emphasizes the need for personalized experiences and fun metrics to engage employees and drive positive change. Harris also highlights the challenges of building relationships and trust with potential customers and the importance of open architecture in software platforms. He encourages companies to start small and gradually expand their data gathering efforts. Ultimately, Harris aims to create a culture of employee cohesion and satisfaction through the use of data and analytics.
Takeaways
Data gathering and analytics are crucial in manufacturing for driving positive change and improving productivity.
Personalized experiences and fun metrics can engage employees and create a positive work culture.
Building relationships and trust with potential customers is a challenge but essential for success.
Open architecture in software platforms allows for scalability and customization to meet specific needs.
Starting small and gradually expanding data gathering efforts can lead to long-term success.
Chapters
00:00 Introduction and Location
03:22 Overview of WPR Services and Chris Harris' Background
06:16 Securing Data Gathering and Data Governance
07:21 Success Stories and Impact of Data Analytics
08:40 Addressing Concerns of Big Brother Perception
10:22 Creating Personalized Experiences and Fun Metrics
14:26 Top Achievements and Challenges Faced
16:29 Building Personal Branding and Business Branding
18:18 Adoption of Data Analytics in Different Verticals
21:35 Challenges in Nurturing Relationships and Delivering the Right Message
23:34 Lessons Learned from Industry Experience
26:19 Importance of Open Architecture and Scalability
27:44 Final Thoughts and Conclusion
